Privacy Policy

Effective Date: August 15, 2025

Your privacy is important to us. This Privacy Policy explains how Studio Woolgather collects, uses, and protects your information when you visit our website or interact with our services.

1. Information We May Collect

When you visit or interact with Studio Woolgather, we may collect:

  • Personal Information: Name, email, mailing address, and payment details when you place an order or book a service.

  • Analytics Data: IP address, device/browser type, and behavior on our site, collected via tools like Google Analytics.

  • Cookies: We use cookies to improve your experience, such as remembering your preferences or cart items.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send newsletters and promotional emails (via Flodesk)

  • Improve our website’s performance and user experience

  • Communicate with you regarding orders or inquiries

 

3. Third-Party Services

We may share your information with trusted third parties who help us operate our website or manage our business:

  • Shopify – for order processing and payments

  • Honeybook – for booking and managing and processing payment for custom services

  • Flodesk – for email marketing (you can unsubscribe anytime)

  • Google Analytics – for website usage tracking

These services are contractually obligated to protect your information.

 

4. Data Security

We take reasonable steps to protect your data from loss, misuse, or unauthorized access. However, no online system is 100% secure, and you provide data at your own risk.

 

5. Your Rights

If you are located in certain jurisdictions (e.g., California, EU), you may have rights to access, correct, or delete your personal data. To make a request, please email us at hello@studiowoolgather.com.

 

6. Cookies

You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

 

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

 

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal data from children.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date.

 

10. Contact Us

For questions or concerns regarding your privacy, contact us at: hello@studiowoolgather.com